What is your refund policy?

Refund Policy:

Thank you for shopping with us and supporting the arts! Here at our gallery, we strive to provide you with high-quality artworks that bring beauty and inspiration to your life. However, we understand that sometimes circumstances may arise that require a return or exchange. Please review our refund policy below:

1. Refunds:

- We do not offer refunds on art purchases. Once a sale is completed, it is considered final.

- We encourage all customers to carefully consider their purchase before completing the transaction.

- If you have any questions or concerns about an artwork, please feel free to contact us before making a purchase.

2. Exchanges:

- In certain cases, we may allow exchanges for artworks of equal or greater value.

- To be eligible for an exchange, the artwork must be in its original condition and returned within 14 days of the purchase date.

- Exchanges are subject to approval by our gallery staff.

3. Damaged or Defective Artworks:

- If you receive a damaged or defective artwork, please contact us immediately to arrange for a replacement.

- Proof of damage or defect may be required, such as photos or a detailed description of the issue.

- We will work with you to ensure a satisfactory resolution to the situation.

4. Commissioned Artworks:

- For commissioned artworks, a non-refundable deposit is required before the artist begins work.

- Once the artwork is completed, the sale is final, and no refunds or exchanges will be permitted.

5. Contact Us:

- If you have any questions about our refund policy or need assistance with a purchase, please do not hesitate to reach out at

medicalmouse00@gmail.com

- We are here to help and ensure that your experience with us is positive and enjoyable.

Thank you for your understanding and continued support of the arts. We appreciate your patronage and look forward to serving you in the future.